Please Tell Us What Phone You Are Using

Before submitting your device info, we have concluded the most possible reasons and solutions, please check first: What if your device connected but not detected?

  • For Android
  • For iOS
  • 1. What’s the brand of your Android?

    2. What’s your device model?

    3. What ‘s the Android version of your device?

  • 1. What is your equipment model?

    2. What is the iOS version?