Can't Add Apple Music to Sonos with Correct Password [How to Fix]

Imagine you’re hosting a dinner party and have created the perfect playlist for your friends. All that’s left is to connect Apple Music to your Sonos speaker, but each time you try, it keeps rejecting your password, even though it’s correct! That’s a surefire way to throw a damp towel on the party.

Actually, this is a common issue among people who play Apple Music on Sonos. The reasons for this are many, but so are the solutions. So, if you keep trying but still can’t add Apple Music to Sonos with correct password, below are simple ways to solve this issue!

Quick Checks Before Fixing Can't Add Apple Music to Sonos with Correct Password

It’s possible that you might not need to resort to fixes if you can’t add Apple Music to Sonos with the correct password. Sometimes, even simple checks are enough to get the job done. Try the ones below and see if they don’t solve your problem.

Ensure Stable Wi-Fi Connection

Your Sonos speaker needs Wi-Fi to verify your Apple Music login details, so if the Wi-Fi signal is weak, you can expect login failures, even with the correct password.

A simple way to ensure your Wi-Fi connection is stable is to verify whether other devices, like a laptop, can stream Apple Music on the same Wi-Fi. You can also move the Sonos speaker closer to your router to see if the connection strengthens. If the issue persists, simply reset the router by unplugging it for about 30 seconds.

Ensure Active Apple Music Subscription

Check and ensure you’re still within the 30-day active Apple Music plan window. However, remember that even if you have an active subscription but are on Apple Music’s Student or Individual plan, you might still see the “Password Incorrect” Error when you try to add and stream Apple Music on Sonos. Why? Here is the possible reason: you’ve already logged into Apple Music on another device, like a laptop. In that case, you can’t stream music on your Sonos speaker because these two plans allow simultaneous streaming of only one device at a time and your Sonos speaker counts as a single device.

Basic Fixes for Can't Add Apple Music to Sonos with Correct Password

Sometimes, even if your password is accurate, you can’t add Apple Music to Sonos. You can resolve this error with a few simple but effective solutions.

Fix 1. Update Sonos App

It’s always advisable to keep your apps updated. Doing that alone can fix minor (and sometimes even major) issues that can prevent you from adding Apple Music to Sono.

Steps on iPhone

Unlike some other iOS apps, you can’t update Sonos within the Sonos app itself. Instead, you need to do it via the App Store. 

• Open the official App Store on your iPhone and tap your profile picture at the top right of the app.



• You’ll see a list of updates available for the apps on your iPhone. Look for the Sonos app and tap Update if it’s available.

Steps on Android

With Android, you can update Sonos either via Google Play Store or within the Sonos app, but the latter is more convenient, so we recommend you to do it that way:

• Open the Sonos application and tap the Settings (gear icon) at the top right.



• Choose General Settings, tap System Updates, and then Check for Updates.

Fix 2. Restart Sonos

Sometimes, all you need to do to fix such issues is restart your device, which clears temporary data and reloads software and drivers.

• Simply disconnect the power cord from your Sonos speaker and wait 10 seconds to ensure it’s off.



• Plug the power cord back into the Sonos speaker and wait about a minute for it to boot up and be ready.

Fix 3. Contact Sonos Support

If all else fails, you might need to call in the pros. Doing that is as easy as going to the official Sonos website and making a complaint or making an enquiry.

• Visit the official Sonos website. Then, contact the support team by Phone by clicking Show all regions and dialing the number you see.
• You can also contact them via Live Chat by clicking the Start a chat button.

Ultimate Fixes for Can't Add Apple Music to Sonos with Correct Password

These are tried-and-true fixes that countless Apple Music and Sonos users have used to solve problems they encounter when adding Apple Music to Sonos. There are solutions here for both iOS and Android users.

Way 1. Play Apple Music on Sonos via AirPlay

Granted, Sonos has native support for Apple Music, but AirPlay gives much faster control and direct playback from your iPhone.

What You Need

• iPhone
• Sonos speaker compatible with AirPlay 2.
• Active Apple Music subscription.

Steps to Use (iPhone as an example)

• Pick up your iPhone and connect it to the same Wi-Fi network as your Sonos speaker.
• Swipe down from the top right of the screen to open the Control Center.



• You’ll see the audio card in the top right corner. Tap the tiny AirPlay button and choose your Sonos speaker.



• Then open the Apple Music app and start streaming your Apple Music to the speaker.

Way 2. Play Apple Music on Sonos Through Bluetooth

If you’re not using an Apple-powered device and don’t have AirPlay, you can still use Bluetooth to play Apple Music wirelessly, bypassing Wi-Fi.

What You Need

• iPad with Bluetooth 4.0+.
• Sonos speaker with Bluetooth capability.
• iOS 11.4 and higher.
• Active Apple Music subscription.

Steps to Use (iPad as an example)

• First, hold the Bluetooth button on your Sonos speaker until you see a blue LED light blinking, meaning that it’s in pairing mode.



• Go to Settings > Bluetooth on your iPad. Toggle it on and choose your Sonos Speaker under Other Devices section.
• Open Apple Music and play any song. It will route through your Sonos speaker.

Way 3. Play Apple Music on Sonos Using Local Files

Streaming isn’t your only option. You can access local music files through Sonos. This means you don’t have to rely on Apple Music subscriptions or Wi-Fi.

What You Need

• Sonos speaker and a computer with network connection.
• StreamFox for Music, a professional music converter.
• Sonos Desktop app.

If you’re wondering how to add Apple Music without a subscription, it’s pretty easy. Using a powerful converter called StreamFox for Music, the Eassiy All-in-one Music Converter, you can convert streaming music and videos into local files. This means you’re not bound by any restrictions on what device or platform you use to enjoy your music. So, you can easily load all your converted Apple Music songs to Sonos and stream them through it!

StreamFox for Music lets you convert music to 320kbps MP3, M4A, FLAC, WAV, and multiple other formats at 10x speed. This means you can use it on almost any device, regardless of the audio format it supports. Plus, the converted songs retain their ID3 tags, making organization easier.

Steps to Use

Step 1. Download and install StreamFox for Music on either Windows or Mac computer. Next, launch it and click Apple Music.

Step 2. Look to the top right of the converter’s interface and click Log in. Input your Apple Music details and click Enter to access your Apple Music library within the software.

Step 3. Drag and drop the music you want to download to the Conversion List button (a red plus “+”) on the converter’s right panel.

Step 4. The Conversion List window will display all the music you chose. Select the format like MP3 to convert the songs into and choose a storage folder for the converted tracks.

Step 5. Click the Convert All button and let the converter processes your Apple Music. Converting individual tracks takes seconds and full albums or playlists only take a few minutes. After conversion, you can click View Output File to open the storage location and see the converted songs.

Step 6. Download and install the Sonos desktop app for your Windows or macOS system. Open it and input your Sonos login details.

Step 7. Add the local Apple Music songs converted by StreamFox for Music into the Sonos desktop app.

On Mac

• In Sonos desktop app, click Manage on your Mac’s menu bar and choose Music Library Settings.



• Click the + button (plus), locate the folder with the converted songs, and add them to Sonos.

On Windows

• Launch your Sonos software, go to Manage > Settings > Music Library > Add.



• Navigate to the converted songs and add them to the Sonos software.

You can now easily play Apple Music songs on your Sonos speaker even if your Apple Music subscription expires!

Bonus: How to Reauthorize Apple Music on Sonos

Sometimes, when you attempt to enjoy Apple Music on Sonos, you’ll get an error message saying “Your Apple Music account has expired”. At that time, all you have to do is reauthorize the account:

• Open the Sonos app on your Android or iPhone. Go to Account > Content Services > Connected Services.



• Choose Apple Music and then select Remove Service. Follow the prompts instructing you to remove Apple Music from Sonos.



• Next, go to Content Services > Connected Services > Add Content Service.



• Select Apple Music and choose Add to Sonos.

Final Words

Try any of these fixes if you can’t add Apple Music to Sonos with correct password. They’ve worked perfectly well for Sonos users who encountered this issue over the years, so they should work well for you, too. A much simpler and more convenient way to play Apple Music on Sonos is to use StreamFox for Music to convert the songs and play them offline on your Sonos speaker via the Sonos desktop app!