Apple Music Not Downloading Songs [Fixes for Any Case and Device]

by Lorena Hill

Updated on 2025-06-30

views

5min read

Apple Music is one of the well-known and trusted music streaming services that you can visit to vibe to your favorite music online. Not only that, but the platform also supports the download option for you to save any audio resource of your choice for offline listening, which is mostly helpful when you have internet connection issues.

However, sometimes you may experience a hitch and Apple Music won’t download your songs. This drawback has been reported by many end-users. If it's the same for you and you are looking for a guide that explains how to tackle this problem, you’ve made it to the right page. Here we will walk you through the possible reasons for the underlying issue and how to fix it in any possible case.

Quick Checks Before Fixing Apple Music Not Downloading Songs

If your Apple Music isn’t downloading your requested songs, here are a few things to quickly check out.

Check Your Apple Music Subscription

Since subscribing premium on Apple Music is a must if you are looking to download any song or podcast for offline playback, it’s best to check that your subscription is still active whenever you face trouble of this kind. The step-by-step guide to check your Apple Music subscription is below for the different devices.

iOS Devices

  • Go to Settings on your iOS device and click on your Apple profile name.
  • go to Settings | Can't Add Apple Music to Sonos with Correct Password

  • Select Subscriptions on the subsequent screen.
  • select Subscriptions | Can't Add Apple Music to Sonos with Correct Password

  • A new interface showing all of your active subscriptions will come up. Look for Apple Music to view your subscription details.
  • look for Apple Music | Can't Add Apple Music to Sonos with Correct Password

Mac

  • Navigate to the Apple Store on your Mac.
  • Locate your profile name and click on it.
  • Next, hit the View Information button at the top of the window.
  • Click on the Manage section and select Manage beside the Subscriptionsicon.
  • Click on Apple Music from the subscription list.
  • Now, hit the Edit button to see whether or not your subscription is active.  
  • hit Edit | Can't Add Apple Music to Sonos with Correct Password

Windows PC (iTunes)

  • Launch the most recent version of iTunes on your Windows.
  • Sign in to your Apple account using the right credentials.
  • Locate the Account button at the top menu, and select View My Account to proceed.
  • select View My Account | Can't Add Apple Music to Sonos with Correct Password

  • Head down to the Settings section and select Manage.
  • select Manage | Can't Add Apple Music to Sonos with Correct Password

  • A new screen showing your active subscription will appear. Confirm if Apple Music appears under the list.
  • active subscription | Can't Add Apple Music to Sonos with Correct Password

Android

  • Access the Apple Music app.
  • In the upper right corner, tap the three-dot icon.
  • Select Account and verify the subscription of your Apple music.
  • select Account | Can't Add Apple Music to Sonos with Correct Password

Check Your Internet Connection

Your internet connection is another thing to check. If your connection is weak, there's a high chance that Apple Music won’t download any song you request. Below, there is a guide to check your internet connection for different devices. Follow the procedure that matches your device type.

Windows PC

  • Hold down the hotkeys, Windows + I buttons to launch Settings.
  • Head to the Network & Internet panel to see if you are connected to Ethernet or WiFi.
  • head to Network and Internet | Can't Add Apple Music to Sonos with Correct Password

Mac

  • At the upper right corner of your screen, locate and click on the WiFi icon.
  • If you are connected to the internet (WiFi), you will find the WiFi logo filled with black lines.
  • Apple Music to Sonos | Can't Add Apple Music to Sonos with Correct Password

iPhone

  • Go to Settings
  • go to Settings | Can't Add Apple Music to Sonos with Correct Password

  • Check if the slider next to Mobile Data is green. In case you don’t have this color, then internet connection is disabled. You have to toggle the slider to activate it. Or ensure that your iPhone is connected to WiFi.
  • Mobile Data on | Can't Add Apple Music to Sonos with Correct Password

Android

Go to Settings and access Connections tab. Then check whether your phone is WiFi-connected or data-accessible.

access Connections tab | Can't Add Apple Music to Sonos with Correct Password

Check Your Storage

Your storage plays a crucial role in the successful download of Apple Music for offline listening. If you don’t have enough storage space, it can cause Apple Music not to download any song.

Windows

  • Simultaneously hold down the keys: Windows + I to access the Settings panel.
  • Click on System to proceed.
  • click System | Can't Add Apple Music to Sonos with Correct Password

  • On the left sidebar of the subsequent screen, select Storage.
  • You will be directed to a screen showing how much storage you’ve consumed and have left.

Mac

  • At the top left corner of your screen, click on the Apple menu button.
  • Select About This Mac from the drop-down menu.
  • Go to where you have Storage to view your storage breakdown.
  • choose Storage | Can't Add Apple Music to Sonos with Correct Password

iOS

  • Open Settings and click on General.
  • Tap on iPhone Storage and a screen showing the breakdown of your storage will come up.
  • tap iPhone Storage | Can't Add Apple Music to Sonos with Correct Password

Android

  • Access Settings app.
  • Tap Storage.
  • Check the available space.
  • check available space | Can't Add Apple Music to Sonos with Correct Password

Fixes for Common Cases of Apple Music Not Downloading Songs

Case 1. The download circle is moving but nothing happens

Perhaps all of the checks above are in order but the download circle beside the selected Apple Music you want to download keeps loading, then it could caused by a glitch in your iCloud Music.

Fix: You have to disable your iCloud Music, restart your device, and re-enable the feature to fix the problem in this case. You can do this from the iPhone Settings tab without hassles. Use the stepwise guide below.

  • Open Settings on your iPhone.
  • Tap on your profile icon and select iCloud.
  • Under APPS USING iCloud, toggle the icon beside Music off.
  • Restart your iPhone and the toggle icon will be turned on.
  • Now try to download the songs you were struggling to download from Apple Music before.
  • download songs | Can't Add Apple Music to Sonos with Correct Password

Case 2. Can’t download songs from Apple Music mobile via cellular

Sometimes you aren’t able to download Apple Music on your mobile phone using your cellular because you haven’t enabled the cellular data for the music streaming platform via your settings panel. Also, it could be due to iOS update issues. In either case, you can apply any of the solutions below.

Fix 1: Update iOS

Installing the most recent iOS update on your mobile device is one sure solution to try out to clear the underlying issue. Follow this guide to implement this fix.

  • Open Settings.
  • Head to where you have General and click on it.
  • Select Software Update on the subsequent screen.
  • Tap on Update Now to get the latest iOS update on your iPhone.
  • tap Update Now | Can't Add Apple Music to Sonos with Correct Password

Fix 2: Allow Apple Music to Use Cellular Data

Turning on cellular data for Apple Music also solves the Apple Music not downloading songs problem. This can be done directly from the Settings panel on your phone. The procedure is discussed below.

  • Launch the Settings panel on your iPhone.
  • Swipe through the options on the subsequent screen and select Music.
  • Under where you have ALLOW MUSIC TO ACCESS, toggle the button next to Mobile Data to display green.
  • Once done, you have successfully turned on mobile data for Apple Music.
  • mobile data on | Can't Add Apple Music to Sonos with Correct Password

Fix 3: Turn On Allow More Data on 5G

If you use a 5G network carrier device and your Apple Music isn’t downloading songs via cellular data, activating the Allow a more Data on 5G feature is a workable solution to fix the problem. This configuration makes your download fast and smooth. Here’s how to implement it:

  • Go to Settings and click on Cellular.
  • Go to Cellular Data Options and activate Allow More Data on 5G.
  • Once done, you should be able to download Apple Music without any challenge.
  • download Apple Music | Can't Add Apple Music to Sonos with Correct Password

Case 3. Can’t download a specific song or playlist

At some point, Apple Music may decide to remove some songs or playlists if they don’t meet its terms and conditions. This can cause the music streaming platform not to download.

Fix 1: Add Public Songs or Playlists to Library for Download

Ensure that you have added the songs to your library for success downloading and here is how.

  • Open Apple Music app.
  • Locate a song or playlist to download from your library and hold on it.
  • Click on Add to Library.
  • click Add to Library | Can't Add Apple Music to Sonos with Correct Password

Fix 2: Check Whether Songs Are Removed from Apple Music

If you can’t download a song from your Apple Music library, the song may not be accessible on Apple Music anymore due to copyright issues or regional restrictions. You can search for the song on Apple Music to check whether it’s available now.

Effective Fix for Apple Music Not Downloading Songs

Do you still have trouble downloading Apple Music on your device? Worry not, music streaming downloaders like StreamFox for Music have got you covered. With this Eassiy All-in-one Music Converter, you can easily download songs, podcasts, albums and playlists as local files from your Apple Music library to your Windows PC or Mac. It offers multiple audio formats such as MP3, FLAC, AIFF, and more for you to save Apple Music downloads. Moreover, StreamFox exports your downloads in high audio quality and also preserves its metadata such as the ID3 tag, cover page, released date, and more.

Eassiy All-in-one Music Converter

Download music from Spotify, Apple Music, Amazon Music, and three other music services as local MP3 in 320kbps with ID3 tags retained.

Key Features

  • 1-click to download Apple Music for non-stop offline playback without worrying about premium expiration.
  • Easily save Apple Music downloads in 320 Kbps lossless quality.
  • Allow you to download all music resources from Apple Music, Spotify, Amazon Music, Pandora, Deezer, or YouTube Music.
  • Offer batch song download at 50X speed.

Steps to Download Songs from Apple Music Using StreamFox for Music

Step 1: Install StreamFox for Music on your computer, launch it and choose Apple Music on the quick start screen.

choose Apple Music | Can't Add Apple Music to Sonos with Correct Password

Proceed to the upper right-hand corner of your screen and hit the Sign in button. Fill in the empty spaces provided with your Apple ID details.

hit Sign in | Can't Add Apple Music to Sonos with Correct Password

Step 2: Choose a song to download from your Apple Music library. Then drag and drop it in the red circular Add icon on the right side of your screen.

Add icon | Can't Add Apple Music to Sonos with Correct Password

Step 3: StreamFox on detecting the song you selected will direct you to the output settings screen. Head to where you have the output format tab, click on it and choose the audio format as MP3. 

output format selection | Can't Add Apple Music to Sonos with Correct Password

Step 4: Now, click on Convert All to export the song in the selected format to your computer local storage in no time.

Once the conversion and download is over, go to the Finished tab and select View Output File to see the newly downloaded Apple Music.

select View Output File | Can't Add Apple Music to Sonos with Correct Password

Now, open the music and enjoy it! You can choose to export it to another device like your mobile phone using a working USB cable.

Conclusion

With the guide above, you can easily tell where the problem lies when Apple Music fails to download your song of request. Also, fixing the problem shouldn’t be a challenge following the solutions provided in the post. StreamFox for Music offers the best way to tackle Apple Music not downloading songs. The software exports directly to your local storage in the best quality at a remarkably high speed.

Was this information helpful?

TrustScore 5 | 5
Previous article Can't Add Apple Music to Sonos with Correct Password [How to Fix]