You need your user ID and password to access streaming platforms like HBO Max. These credentials not only safeguard your privacy but also ensure that only authorized users can enjoy the service. But what if you forget your HBO Max password? Are you locked out forever?

The good news: no, you're not. Performing an HBO Max password reset is quick and easy—no matter what device you use. This guide will walk you through each method step by step and introduce a smart solution that lets you download HBO content without needing to log in every time.

Part 1: How to Reset HBO Max Password - All devices

The HBO Max password reset steps vary slightly depending on your device. Below is a complete guide for smart TVs, computers, mobile devices, and gaming consoles.

A. Reset HBO Max Password on Smart TVs & Streaming Devices

Step 1: Open the Max app and select Sign In. 

Step 2: Choose Sign in with a code and visit max.com/signin on your phone or PC.

Step 3: Enter the code displayed on your TV.

Step 4: Click Forgot Password on the sign-in page.

Step 5: Enter your email address and follow the reset instructions sent to your inbox.

B. Reset HBO Password  on Computers (Windows/macOS)

Step 1: Go to max.com/login.

Step 2: Click "Forgot Password."

Step 3: Enter your account email and click "Submit."

Step 4: Check your email inbox for a "Reset your Max password" email.

Step 5: Click the link in the email, enter a new password, and save.

C. Reset HBO Max Password  on Mobile Phones (iOS/Android)

Step 1: Open the Max app and tap "Profile." It is at the bottom right side of the screen.

Step 2: Tap "Sign In" and choose "Forgot Password."

Step 3: Enter your email and tap "Submit."

Step 4: Open the reset email and tap "Reset Password."

Step 5: Enter your new password and tap "Save."

D. Reset HBO Password  on Gaming Consoles

Like TVs, gaming consoles do not support password resets directly.

Step 1: Launch the Max app and proceed to “Sign In.”

Step 2: Select Sign in with a code.

Step 3: Open a browser and visit max.com/signin to enter the code.

Step 4: Click "Forgot Password" and follow the on-screen instructions to reset your password.

Part 2: What to do if you forgot your Max email?

If you can’t remember the email address you used with HBO Max, don’t panic. Here’s what you can do:

Step 1: Check all your email inboxes for any HBO Max-related emails to find the one that is registered.

Step 2: If you still can't remember or access your email, contact HBO Max customer support for assistance. Provide any billing information or account details you have to verify your identity. They can help you recover or update your account email.

Simple Tip: You can write down your HBO Max email ID and password in a Word document and save it on your drive. It comes in handy under such circumstances.

Part 3: Tips to Secure Your HBO Max Password.

Keeping your HBO Max password safe prevents unauthorized access. Follow these tips to protect your account: 

• Set a unique password that is difficult to guess. Please avoid using personal information, such as your spouse's name, date of birth, or phone number.
• Your password should be at least 10 characters. We recommend using a combination of uppercase and lowercase letters, numbers, and special characters.
• Please change your password regularly. Let’s discuss step by step how to change.

Step 1: Sign in to your Max account.

Step 2: If you're using a desktop browser, click the profile icon and select "Account." If you're using a mobile device, tap the profile icon and navigate to Settings. Tap "Account."

Step 3: Locate the "Password" field. Click or tap the "Edit" icon next to it.

Step 4: Type your existing password to confirm your identity. Enter the new password. Confirm it by typing it again.

Step 5: You may receive a one-time verification code to your registered email address. Enter the code on the Max site or app to proceed.

Step 6: Save the changes you have made by clicking or tapping “Save.”

Your password is updated automatically. You will be signed out of all devices for security.

• Please use a password manager to save your password in the system. It saves you the trouble of remembering them.
• Please review your devices regularly to ensure that nobody is misusing your password on their devices.
• Please ensure that your email address is correct.
• Finally, beware of phishing scams. HBO Max never requests any personal information from its users via email. Clicking on unsolicited and unverified links is a dangerous practice. It could lead you to a phishing website.

Part 4:  Download HBO Max Videos and Watch Without Password Hassles

Let’s be honest—forgetting your HBO Max password is frustrating. You get locked out, miss your favorite shows, and waste time resetting. Even worse, shared accounts get complicated fast. Why go through the stress every time you want to watch something?

Here’s the solution:

With Eassiy One-stop Streaming Video Downloader—StreamFox for Video Downloader, you can download HBO Max videos permanently to your device. No login loops. No password resets. Just open your files and watch—anytime, anywhere, forever.

Key Features

• In addition to HBO Max, StreamFox supports other prominent streaming platforms, including Netflix and Amazon Prime Video.
• StreamFox works better on PCs and laptops. It is compatible with Windows and macOS.
• Users can customize their video downloads by changing video output format, resolution, adding subtitles, and downloading multiple videos simultaneously.
• The downloaded videos are permanently saved on your devices. Users can access them anytime without worrying about HBO Max's download restrictions and limitations.
• Users can transfer the downloaded videos to external hard drives or USB drives to watch them on smart TVs and other devices.

Step-by-step process

Step 1: Open StreamFox on your PC and choose HBO Max as your streaming platform.

Step 2: Open Max and sign in to your account. Ideally, use StreamFox’s integrated browser to do so. It is more convenient.

Step 3: Locate your favorite HBO show or movie and drag the title into the box labeled "Add to Queue."

Step 4: If you’re downloading multiple videos simultaneously, check the respective boxes and confirm your action.

Step 5: StreamFox offers 1080p resolution by default. However, you can adjust it manually according to your preferences.

Step 6: Select your preferred video output format from MP4, MKV, and MOV. If you’re downloading multiple videos, select your videos before choosing the video format. Click “Convert All.”

Step 7: Where do you find your downloaded videos? It’s easy. They are saved in the “Finished” section of the tool. Click “View Output File” to watch your specific video.

Part 5: FAQs

1. Will all users get logged out if I change my password?

Yes. HBO Max has a built-in security feature that logs out all users across all devices if you change your password.

2. Why is the HBO Max password reset not working?

It can occur for various reasons.

• You might not have received the reset email. Please check your email folders like “Spam, Promotions, or Junk.”
• The reset links expire after 24 hours. You must request a new one.
• Check whether your browser blocks scripts or cookies.
• Max cannot send the reset link if you don’t have access to your email.

3. Can I assign different passwords for different HBO profiles?

No. You cannot assign different passwords for different profiles because all the profiles under one account share the same login credentials.

4. What if I forget my HBO Max email address?

Here are some ways to track your HBO Max email address and recover access.

• Look into your inbox for emails from max@service.max.com. Type words like “Max subscription,” “Password reset,” or “Welcome to Max.”
• If you have already logged in on a different device, you can recover your email address.

Step 1: Go to Settings > Account to view your email address.

• Try any alternate email accounts you use. Visit Max’s password reset page and enter each of the following. You might be lucky.

Conclusion

Forgetting your HBO Max password can happen to anyone—but being locked out doesn’t have to ruin your streaming experience. In this guide, we've shown you exactly how to reset your HBO Max password on any device, along with practical tips to protect and manage your login credentials in 2025.

But why deal with login frustrations at all? With StreamFox for Video Downloader, you can download and keep your favorite HBO Max content permanently—no passwords, no internet, no stress. Whether you're traveling, offline, or just tired of constant logins, StreamFox gives you total control over when and how you watch.