Updated on 2025-07-29
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5min read
Streaming Amazon Prime Video should be smooth, sharp, and cinematic. But if you’re dealing with blurry visuals, constant buffering, or downgraded resolution, you’re not alone. Poor video quality on Amazon Prime can be frustrating—especially when you're paying for premium content.
In this 2025 guide, we’ll walk you through the most effective ways to fix Amazon Prime Video quality issues on any device. You'll also discover how to download Prime Video in the highest quality possible using a professional downloader.
Part 1: Why Is Amazon Prime Video Quality So Bad?
Before diving into fixes, let’s understand the common reasons behind poor playback quality:
Cause | Explanation |
---|---|
Slow or unstable internet | Amazon auto-adjusts resolution based on your bandwidth. |
Device settings | Mobile data saver, battery optimization, or outdated app versions can limit quality. |
Prime Video settings | Streaming or download quality may be set to “Data Saver.” |
Outdated hardware | Some TVs, phones, or browsers don’t support HD or 4K playback. |
Server or region issues | Quality may drop during peak hours or in restricted regions. |
Part 2: How to Adjust Amazon Prime Video Quality on Any Device
1. Check Your Internet Speed
Amazon recommends:
- Minimum 1 Mbps for SD
- 5 Mbps for HD
- 15 Mbps for 4K Ultra HD
Tip: Run a speed test before streaming. If your speed is below 5 Mbps, switch to a faster network or wired connection.
2. Change Streaming Quality in the Prime Video App
Now that you understand the reason why your Amazon Prime Video might display bad quality, let’s take a look at how you can adjust the video quality on different devices.
Amazon Firestick:
Step 1: Open the “Amazon Prime Video” app and head to “Settings” > “Preferences.”
Step 2: Navigate to “Data Monitoring” and turn it ON.
Step 3: Click on “Set Video Quality” and select one of the following options: Good, Better, or Best.
Step 4: Finally, press the “Home” button on your Amazon Firestick to save the settings.
Roku Device:
Step 1: Turn on your “Roku Device” and navigate to the “Home Page.”
Step 2: Open your “Settings” and choose “Display Type.”
Step 3: Change the “Video Resolution” and “Frame Rate” settings from 720 HD to 4K HDR 30 Hz.
Computer:
Step 1: Launch the “Amazon Prime Video” app on your computer and sign in to your account.
Step 2: Play a movie you want to watch and click on the “Gear icon” in the upper right corner.
Step 3: Choose “Best” under the “Video Quality” menu to stream the movie in full HD. As you can see from the screenshot, this uses 6.4GB per hour, so you need enough data to stream the movie in this quality.
Apple TV
Step 1: Run the “Amazon Prime Video” app and log in with your credentials.
Step 2: Go to “Settings” and choose “Streaming” > “Download.”
Step 3: Choose “Format” under “Video and Audio” settings. Then, select “4k HDR.”
Smartphone:
If you’re streaming Amazon Prime Video on your phone, do the following;
Step 1: Launch the “Amazon Prime Video” app and click on “My Stuff.”
Step 2: Click on the “Gear icon” and choose “Stream and Download” option.
Step 3: Go to “Stream Quality” settings and choose one of the following options;
- Good: 0.2GB/hr
- Better: 1.1GB/hr
- Best: 5.8GB/hr
Step 4: Lastly, turn on the toggle next to “Use highest quality on Wi-Fi”.
3. Disable Data Saver or Battery Optimization
Low-power modes can throttle video performance.
Mobile:
- Turn off Battery Saver mode.
- Allow Prime Video to use unrestricted background data.
TV/Streaming devices: Ensure your HDMI cable and TV port support HDCP 2.2 for 4K playback.
4. Restart and Update the App or Device
A quick restart often resolves cache or app glitches. Also:
- Update the Prime Video app.
- Update your device firmware or browser.
Part 3: How to Download Amazon Prime Video in High Quality (Offline Viewing)
Downloading ensures smooth playback without buffering—ideal for flights, commutes, or low-bandwidth environments. Here’s how to get the best quality downloads:
Method 1: Use StreamFox for Video Downloader
The best way to download Amazon Prime Video in 4K resolution is by using the StreamFox for Video, the Eassiy One-stop Streaming Video Downloader.
Over the years, this software has been a go-to solution for users to save content from their favorite streaming platforms, including Amazon Prime Video, Netflix, Apple TV, and many more in crisp quality. It allows you to download unlimited movies with just a single click.
What sets StreamFox for Video apart is its speed. It boasts a lightning-fast download speed that can batch download movies at 10x speed. And it also supports different subtitle formats like soft subtitles, hard subtitles, and external subtitles for smooth integrated playback.
Eassiy One-stop Streaming Video Downloader
Record videos from Netflix, Amazon Prime, YouTube, and three other streaming services as local MP4, MKV, or MOV files in 4K at 10X speed.
Key Features
- Download Amazon Prime Video in popular formats like MP4, MOV, and MKV with up to 4K resolution.
- Save Netflix subtitles in different languages, including traditional Chinese, German, Japanese, and lots more.
- It’s designed with a built-in Amazon Prime Video browser to search and stream movies directly within the app.
- Preserves the original quality of downloaded Amazon Prime Video movies using a lossless conversion feature.
How to use StreamFox for Video to Download Amazon Prime Video in 4K Quality
Step 1: Start the StreamFox tool on your computer and select "Amazon Prime Video.”
Step 2: Click on the “Log In” button at the top-right corner and sign in to your account with your credentials.
Step 3: Search for a desired movie using the search tool. Then, Drag the title to the red box marked "Add to Queue."
If you have the movie URL, paste it directly into the search bar and add it to the queue.
Step 4: Click on “Advanced Settings” and the change the video resolution (StreamFox offers 1080p by default), audio, and subtitle according to your preference.
Step 5: Choose the video output format from the drop-down box menu and click “Confirm.”
Then, check the respective boxes of each videos and click “Convert All” to start the download.
Step 8: Finally, go to the “Finished” section of the tool and choose “View Output” to watch your desired video offline.
Method 2: Record Video with Eassiy Screen Recorder Ultimate
While it does not essentially download videos from streaming platforms, the Eassiy Screen Recorder Ultimate is a screen recording software that you can use to save Amazon Prime Video in 4K resolution. Unlike regular screen recorder apps, this software can screen record content on popular movie streaming platforms like Amazon Prime Video, Netflix, etc., without a black screen.
Eassiy Screen Recorder Ultimate boasts more than 10+ screen recording tools to screen record content on smartphones and computers. From smart functions that automate screen recording tasks to real-time annotation tools, game recorder, iPhone screen recorder, Android screen recorder, and many more. These tools help you screen record almost anything, including movies, tutorials, presentation videos, etc.
Also, Eassiy Screen Recorder supports up to 8K video resolution, which ensures your videos are recorded with the best quality. And it has a built-in video converter that you can use to convert recorded videos to popular formats like MP4, MOV, WMV, FAV, and WebM.
Key Features
- Supports 4 screen capture modes, including auto, magnifier, WinRT, and DXGI.
- Built-in video editors allow you to trim the length and adjust the volume of recorded video according to your needs.
- Supports 6+ recording tools, including a game recorder, video recorder, audio recorder, webcam recorder, etc.
- Flexibly compress recorded video with up to 90.
Step 1. Install and launch the Eassiy Screen Recorder Ultimate software.
Step 2: Choose “Video Recorder.” Then, click on "Full" on the left side of the screen to record your computer’s full screen.
Toggle on "System Sound." This allows you to screen record the video with an audio clip.
Step 3. Open the “Amazon Prime Video app” and play the movie you want to record. Head back to Eassiy Screen Recorder Ultimate interface and click on the big orange REC button to start recording Netflix without black screen.
Step 4. Once you’re done recording the video, click on the “Red button” to end the process.
Step 5. Access the video via the “Recording History folder” and save the file accordingly.
FAQs
Is Amazon Prime 1080p or 4K?
Amazon Prime Video supports both 1080p (Full HD) and 4K Ultra HD, depending on the title and the device you’re using. Many newer movies and Amazon Originals are available in 4K with HDR support, such as HDR10+ or Dolby Vision. To stream in 4K, you’ll need a compatible device and a stable internet connection of at least 15 Mbps.
Is Netflix or Prime better quality?
Both platforms offer excellent video quality, but Netflix generally provides slightly more consistent streaming quality, especially with its Premium plan that supports 4K and Dolby Vision. Amazon Prime also delivers 4K HDR content without requiring a higher-tier plan, which is a plus. Overall, quality depends on the title, device, and internet speed.
What is the maximum quality for Amazon Prime?
The maximum video quality on Amazon Prime Video is 4K Ultra HD with HDR (High Dynamic Range), including formats like HDR10, HDR10+, and Dolby Vision, along with Dolby Atmos audio on supported titles and devices. This makes it comparable with top-tier streaming services in terms of audiovisual experience.
Conclusion
In 2025, there’s no reason to settle for blurry or laggy Amazon Prime Video streams. By optimizing your internet, tweaking settings, and using a professional downloader like StreamFox for Video, you can enjoy your favorite shows in crystal-clear 4K or even 8K quality—online or offline.